We give the teams a 2-hour arrival window due to certain things being out of our control – traffic, weather, longer times at previous clients. We ask for your patience as the teams do their best to arrive to your property on-time.
We require a 24-hour cancellation notice. Should we receive a cancellation for an appointment within the 24-hour timeframe, we charge a $50 fee.
Depending on the size of the job, we typically send out two people per team.
Absolutely! We love pets and do our best to work efficiently in their presence.
The team brings everything they need to do their job, including a vacuum cleaner, step ladder (if necessary), and mops.
In the interest of being environmentally friendly, we use only green products for our cleaning services. No harsh chemicals.
Absolutely! We can show proof of insurance at your request.
Of course we will not kick you out of your own home; however, if the space is too small to keep a reasonable social distance, we would prefer it if you could make yourself scarce for a short while.
The pricing for windows determines on the size and quantity. The teams will be sure to provide you with pricing when they arrive for your appointment.
It depends on the square footage of your home. We typically book in two-hour increments; however, we do realize not all projects are the same. Should it take longer than two hours, our teams will stay as long as it takes to get the job done right.
We accept cash, check, or credit cards. For your convenience, the teams may accept payment after your cleaning service.
No, they do not. Our teams are grateful for any gratuity provided to them.
